FAQ

Have questions ?

Do I need an account to upload a file?

No, you do not need an account to upload your file. You can have the file sent to your email. 

Why is an account important?

An account will help us and you to better organize your past files. And you can download your transcribed files from the portal in case you lose it. We also offer tons of discounts to frequent clients. 

How do you determine if an audio is of bad quality?

This is usually an ear test. If it’s difficult to understand the context of the conversation and it is filled with a lot of inaudibles. 

What file formats can one upload?

You can upload mp3, wav, mp4, mp4a, mp4v, ovg, avi, wma, wmv, flv, mpg, mpeg, m4v, mov, ogg, webm, aif, aiff, amr, 3gp, 3ga. 

How quickly can I get a file transcribed?

Depending on the length of the file, you can even get it in less than 3 hours.

Transcribing - Scriptingpod